Privacy Policy and Cookie Tracking
Privacy Policy
Effective Date: 04/20/2026
This Privacy Policy describes how Dinah.com and Downloadablefoldables.dinah.com (“we,” “our,” or “us”) collects, uses, and protects your information when you visit or make a purchase from our website.
1. Information We Collect
When you place an order or interact with our store, we collect the following information provided by you:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely through our ecommerce, Bigcommerce.com, platform)
We only collect information that is necessary to process and fulfill your order.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Communicate with you about your order
- Provide customer support
- Send order confirmations and updates
We do not use your information for unrelated marketing purposes unless you explicitly opt in.
3. Data Sharing and Selling
We respect your privacy.
- We do not sell, trade, or rent your personal information to third parties.
- We share only the necessary information with trusted service providers (such as payment processors and shipping carriers) strictly to fulfill your order.
4. Ecommerce Platform
Our store is hosted on BigCommerce.com They provide the online platform that allows us to sell our products and services to you. Your data may be stored through BigCommerce’s secure systems, databases, and applications.
5. Payment Processing
Payment information is processed securely through our ecommerce platform and its payment providers. We do not store full credit card details on our domain servers or network.
6. Data Retention
We retain your personal information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Data Security
We take reasonable precautions and follow industry best practices to protect your personal information and ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.
8. Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccuracies in your personal data
- Request deletion of your personal data
- Opt out of certain types of data processing
These rights are consistent with applicable laws, including the Texas Data Privacy and Security Act.
To exercise any of these rights, please contact us at: info@dinah.com
9. Data Deletion Requests
You may request that we delete your personal information and data from our records at any time.
To submit a data deletion request, please contact us at: info@dinah.com
We will process such requests in accordance with applicable laws. Please note that we may retain certain information as required to comply with legal obligations, resolve disputes, or enforce our agreements.
10. Communications
We will only contact you via email or phone regarding your order unless you have explicitly opted in to receive marketing communications.
11. Cookies and Tracking
Our website may use basic cookies necessary for site functionality (such as maintaining your shopping cart). We do not use advanced tracking or profiling tools. We dot not sell any customer tracking or shopping data.
12. Children’s Privacy
Our store is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.
13. Governing Law and Texas Consumer Rights
This Privacy Policy and any disputes related to it are governed by the laws of the State of Texas, United States.
If you are a Texas resident and believe your privacy rights under applicable law, including the Texas Data Privacy and Security Act, have been violated, you may contact the Texas Attorney General’s Office for more information or to submit a complaint at:
https://www.texasattorneygeneral.gov/consumer-protection
We encourage you to contact us first at info@dinah.com so we can address your concerns directly.
14. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will take effect immediately upon posting on the website.
15. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Dinah.com and Downloadablefoldables.dinah.com
info@dinah.com
PO Box 690328
San Antonio TX 78269